Job Description
Key Accountabilities and Main Responsibilities of Senior Developer
- Demonstrable experience of developing and delivering technical solutions on virtual environments using Pega 7 & 8, especially within the Pega customer services for financial services framework.
- Demonstrate experience of inbound channel integration including, LiveChat, Telephony, Alexa, Pega Social (Facebook / Twitter, etc.), and IVA.
- Understand the importance of guardrails and subsequently ensure that application compliance scores are maximised.
- Understand application architecture especially the importance of the Pega ECS and frameworks.
- Understand rulesets and ensure that they are maintained in accordance with standards.
- Participate in the development, testing, implementation, and documenting of solutions.
- A passion to mechanise manual business processes and realise efficiency savings
Experience & Personal Attributes
- Significant experience with a Pega CSSA Qualification
- Strong customer service skills
- Ability to proactively solve problems and work on own initiative
- Collaboration skills, and evidence of working well within a team environment
- Have a flexible and ‘can do’ attitude and be willing to be accountable for and own allocated tasks.
- Demonstrable experience in writing effective technical and business focused reports and specifications
- 3rd level degree in ICT or related area
- Experience of working within the financial sector (desirable_
- Intermediate Excel skills (desirable)
About the Company
Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients’ needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.