Job Description

Key Accountabilities and Main Responsibilities of Senior Developer

  • Demonstrable experience of developing and delivering technical solutions on virtual environments using Pega 7 & 8, especially within the Pega customer services for financial services framework.
  • Demonstrate experience of inbound channel integration including, LiveChat, Telephony, Alexa, Pega Social (Facebook / Twitter, etc.), and IVA.
  • Understand the importance of guardrails and subsequently ensure that application compliance scores are maximised.
  • Understand application architecture especially the importance of the Pega ECS and frameworks.
  • Understand rulesets and ensure that they are maintained in accordance with standards.
  • Participate in the development, testing, implementation, and documenting of solutions.
  • A passion to mechanise manual business processes and realise efficiency savings

Experience & Personal Attributes

  • Significant experience with a Pega CSSA Qualification
  • Strong customer service skills
  • Ability to proactively solve problems and work on own initiative
  • Collaboration skills, and evidence of working well within a team environment
  • Have a flexible and ‘can do’ attitude and be willing to be accountable for and own allocated tasks.
  • Demonstrable experience in writing effective technical and business focused reports and specifications
  • 3rd level degree in ICT or related area
  • Experience of working within the financial sector (desirable_
  • Intermediate Excel skills (desirable)

About the Company

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients’ needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

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