IT Asset Management Analyst

Job Description

Overview of IT Asset Management Analyst

• The role is responsible for the day to day management of IT Asset Management.
• The role will work collaboratively and contribute to the Service Design & Transition team that is responsible for Change Control, IT Operational
• Readiness, Availability & Capacity Management, IT Asset and Configuration Management

Key Accountabilities and Main Responsibilities

• Operational Management
• Lifecycle management of all Link Group assets and Configuration Items (CIs)
• Currency, integrity, and usage optimisation of hardware Asset
• Integration with other closely related processes and practices e.g. Joiners / Movers / Leavers, End User Computing, Procurement, Data Centre Management.
• Manages the design, development, and implementation of process and/or CMDB enhancements
• Manages the continuous improvement of the automation and maintenance of IT Assets
• Assists Configuration Management with audits and reports to ensure process compliance and the accuracy of the CMDB
• Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up-to-date.
• Evaluates requests for new CI classes, CI attributes, and CI relationship types
• Defines, creates, and monitors Asset Management health reports/dashboards
• Documents the audit processes, ensures the audits take place, and any issues identified are resolved
• Defines, implements, and improves Asset data governance processes as needed
• Ensures the Asset data is managed using the approved processes
• Governance & Risk
• Ensure compliance with legal, standards, and regulatory requirements
• Support Link Group assurance programs that deliver effective risk management and compliance practices
• Experience & Personal Attributes
• Degree-educated or relevant professional qualifications are desirable but not essential
• Significant experience working within enterprise class capabilities
• A track record in /or proven ability in the development and execution of Hardware Asset management process’s
• Experience working with or in IT Service Management and IT Asset Management tools such as ServiceNow, Flexera, SCCM,
• Strong verbal and communication skills
• ITIL V3 / V4 Foundation / practices

About the Company

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients’ needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.